Change or Cancel Order

Can I cancel my order ?

The moment we receive your order we start working on it in in order to deliver it to you in the fastest time possible.

Our production starts very early in the morning and we have highly automated printing presses and workflows in our 1 600 sqm factory that do not allow for interruptions.

So unfortunately as a rule we do not accept cancellations and changes to orders.

Can I change my shipping address ?

The moment we receive your order we start working on it in in order to deliver it to you in the fastest time possible.

We understand that mistakes happen, so we will accept changes to your shipping address within 24 hours of placing you order.

You will need to phone us immediately and confirm your shipping address changes with a follow-up email.

If you placed your order when our Client Care was closed, please phone us as soon as we are open and we will try our best to assist you.

Please note that changing shipping addresses attracts an administration fee of R 150, (including VAT).